Smart Event CORE: Lead
Don't just learn a framework.Apply it.
Ready to do more than understand it
CORE: Lead is for event professionals who want a polished, real-world project to show for their learning — and a credential that signals they're ready to lead.
You want hands-on experience — not just theory — building real event infrastructure in a live platform
You want structured feedback on your work — not just self-assessment — before applying it in the real world
You're building toward a promotion, a new role, or a more consultative position and need a credential that backs it up
You want a system that connects strategy, people, and platforms — not just tools and checklists
You're already working in events and want to move from being seen as "the tech person" to being recognized as a strategic leader
A complete system for leading events with confidence
Analyzing the event brief
Identify tech implications, surface gaps, and frame the right clarifying questions.
Building the timeline
Apply milestone sequencing to a real hybrid event with competing audience priorities.
Reverse-engineering the build
Work backward from launch to create a timeline that accounts for real-world constraints.
Registration, landing page & access
Configure registration logic, map access rules, and plan the attendee front door.
Exhibitors, sponsors & MPOs
Navigate layered partnerships and build the exhibitor resource center.
QA and bug prioritization
Lead a test cycle, triage issues, and make the call on what ships and what waits.
A certificate that means something
45-minute 1:1 strategy call with Jen
The complete CORE: Lead package
Ready to lead with a credential to show for it?
Meet the instructor
Jen Santos
Jen Santos is an event tech strategist with three decades of experience across IT consulting, global event delivery, and behavioral science. She spent nine years driving Tier 1 event technology at Microsoft and has worked with organizations including CES, Oracle, GitHub, Splunk, and Databricks.
She's known for the ACCORD event readiness framework and for her ability to see what others miss — the decision gaps, fuzzy ownership, and loose assumptions that accumulate quietly until they become an onsite crisis.
Her work doesn't just inform. It retools how event professionals think, plan, and lead. Smart Event CORE is that approach, systematized — so you don't have to learn it the hard way.
She's known for the ACCORD event readiness framework and for her ability to see what others miss — the decision gaps, fuzzy ownership, and loose assumptions that accumulate quietly until they become an onsite crisis.
Her work doesn't just inform. It retools how event professionals think, plan, and lead. Smart Event CORE is that approach, systematized — so you don't have to learn it the hard way.
Patrick Jones - Course author
